TextLocate

TextLocate is your go-to solution for logistics communication and visibility. It automates tasks like check-calls and POD processes, while keeping everyone in the loop with real-time SMS updates all exclusively tied to Load ID.

Automated & Manual Location Pings

• Automatic pings based on a configurable ping interval (set in hours).
  • System monitors Macropoint pings to prevent quick successive pings.
    • (TextLocate should disable follow-up ping feature to avoid redundancy.)
• Location map accessible from the Shipment profile.
  • Manual location pings can be added, and a log of all pings should be viewable.

Driver Interaction & Shipment Updates

• Configurable option: Driver ping replies can update the shipment status.
• SMS chat box in the Shipment profile for messaging the driver.
  • Drivers can send texts and upload images via SMS.
  • If an image is uploaded after ‘delivered’ status, the document defaults to POD (Proof of Delivery).
• Pings and SMS messages are sent to the Driver’s phone number listed on the dispatch sheet/reference information on shipment profile

Enabling and Using TextLocate on Shipment

• Once TextLocate is enabled from partner integrations, to enable the TextLocate buttons on a shipment, you will need to have a carrier and a driver cell listed in the reference information

• Once the shipment is moved to “book status” this shipment will be sent over to TextLocate as a prebook status
• From the TextLocate Ping modal, you will see tabs for the map, ping replies and pings sent. If you click “send ping” it will send a ping to the driver.
  • Map – Map of driver location pings

• Ping Replies – replies from the driver that also includes status

• Pings sent – when the user sent for a ping request

• TextLocate SMS button will allow you to send and receive SMS messages with the driver