Service Level Types

The types of White Glove services and service levels with accuFrate

WG/Final Mile Delivery: Combines LTL and final mile agents in a single quote, with automated notifications and tracking for a seamless delivery experience.
WG Final Mile Only: Focuses solely on final mile delivery to the consignee, ideal when there is no LTL component involved.
WG Pickups: Manages reverse logistics, where the agent picks up items from the shipper for LTL transport or field destruction, ensuring smooth and efficient handling.
WG Pickup Only: Provides pickup quotes for agents to retrieve and package products, with external LTL pickup arranged if necessary.

Curbside Delivery – No Appointment: Includes 15 minutes on-site, liftgate service, and single-man delivery.
Curbside Delivery – With Appointment: Includes 15 minutes on-site, appointment scheduling, liftgate service, and single-man delivery.
Through The Threshold: Includes 15 minutes on-site, delivery to the first dry door, with no assembly or debris removal.
1 Man Threshold: Single-man delivery to the first dry area of the building (e.g., front door or garage). Signature and photo are required. (Anything over 150 lbs will need to be quoted as a two-man threshold delivery.)
1 Man Threshold No Appt/Sign: Single-man delivery to the first dry area of the building without appointment or signature (For items over 150 lbs, a two-man threshold delivery is required).
1 Man Curbside: Delivery to the curb, with no appointment or signature required—just a photo of the delivery. (Items over 150 lbs will require a two-man threshold delivery.)
Room of Choice: Includes 15 minutes on-site with inside delivery to the room of choice, but no unpacking, assembly, or debris removal.
Room of Choice w/Unpack and Debris Removal: Includes 20 minutes on-site with inside delivery to the room of choice, unpacking, and debris removal.
White Glove w/Light Assembly: Includes 30 minutes on-site, inside delivery to the room of choice, unpacking, minor assembly (15 minutes or less requiring only basic tools), and debris removal.