Frequently asked questions and helpful tips for Freight Bazaar Buyers
Commodity changes & updates before dispatching
If the commodities are changed or updated, including adding new accessorials, before dispatching a shipment, the system will require you to re-run the LCR to get an updated rate from the Freight Bazaar Seller.
An accessorial isn’t showing on the dropdown selection list
If you’ve added a custom accessorial to the TMS and you are trying to add that to a shipment, you will not be able to. For Freight Bazaar shipments, only the system default, or “static”, accessorials will be able to be added onto a load. The reason for this is that the static accessorials will be standard in every users system, custom accessorials are not. If a custom accessorial is used, it cannot be synced to the buyers system.
Please see the list of static accessorials here.
I’m unable to add an accessorial to the load
If a load has already been dispatched, you will not be able to add any new accessorials to the load. Please reach out to the Freight Bazaar Seller to add this for you.
If you are trying to add an accessorial with an un-related cost from the Freight Bazaar Seller, you will need to add a secondary or “placeholder” carrier to the load in order to add a new accessorial to bill your customer for. Scenarios include admin fee’s, etc…
I cannot manually add a Freight Bazaar Seller as a carrier
To add a Freight Bazaar seller to a load, the only way to do this is to book/quote a rate through the LCR. You will not be able to manually add them through the “add carrier” function on a load.
The seller/carrier cost needs to be updated but it’s grayed out
Since the Freight Bazaar Seller owns the rate, which is your cost, as a buyer you cannot change the rate. Please reach out to the Freight Bazaar Seller to update their billed amount to you. If they’ve already done so and it has not reflected properly in your system, please contact support for help.
Only Van or “Not Specified” equipment types can be used when selecting a Freight Bazaar Seller in the LCR. Custom Equipment types are not supported since they are not a “static” equipment type across all systems.