As of 8/31 FedEx is retiring their legacy API for Tracking. In order for you to utilize their new tracking API’s and track shipments properly in the TMS you will need to get new API credentials for Tracking, this will also pull back e-docs. Rating and pickup requests remain the same credentials.
Please also note the following:
- You will need to create your own developer account on FedEx’s website. Please do so per the instructions linked.
- Once you create your developer account, you will need to create an API project for Tracking.
- If you have any questions about your API account or any API credentials, you may need to reach out to your rep at FedEx to assist you.